Privacy Policy

Refuge Fitness (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our services, website, and communications.

 

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1. Information We Collect

 

We may collect the following types of information:

    •    Personal Information: Name, email address, phone number, billing information, and other details you provide when booking a session or signing up for services.

    •    Health & Fitness Information: Any relevant health history, fitness goals, and physical limitations shared for training purposes.

    •    Payment Information: When purchasing sessions, payments are securely processed through a payment processing service—we do not store your payment details.

    •    Website Usage Information: When you visit our website, we may collect non-personal data such as IP addresses, browser types, and cookies to improve user experience.

 

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2. How We Use Your Information

 

We use the information collected to:

✔ Provide and personalize your training programs

✔ Process payments and manage bookings

✔ Communicate important updates, schedule changes, and promotions

✔ Ensure safety and tailor sessions based on fitness history

✔ Improve our website and customer experience

 

We do not sell or share your personal information with third parties for marketing purposes.

 

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3. Data Protection & Security

 

We take appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

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4. Third-Party Services

 

We may use third-party platforms (such as scheduling software, payment processors, and analytics tools) to facilitate services. These providers have their own privacy policies, and we recommend reviewing them if you have concerns.

 

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5. Your Rights & Choices

    •    You have the right to access, update, or delete your personal information upon request.

    •    You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

    •    If you prefer not to share certain health information, please note that this may impact the customization of your training plan.

 

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6. Cookies & Tracking

 

Our website may use cookies to enhance user experience and track analytics. You can adjust your browser settings to disable cookies if preferred.

 

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7. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

 

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8. Contact Information

 

If you have any questions about this Privacy Policy or how your information is handled, please contact: kaighla@myrefugefitness.com