Terms of Service

Welcome to Refuge Fitness. By engaging with our personal training services, website, and programs, you agree to the following Terms of  Service. Please read them carefully.

 

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1. Acceptance of Terms

 

By booking a session, participating in training programs, or using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

 

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2. Services Provided

 

We offer personal training, group training, strength bootcamps, and private event coaching. Training programs are customized based on individual needs but do not replace medical or professional healthcare advice.

 

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3. Client Responsibilities

 

By participating in training sessions, you agree to:

    •    Accurately disclose any medical conditions, injuries, or limitations that may impact your training.

    •    Follow all safety instructions and guidelines provided by your trainer.

    •    Act respectfully towards your trainer and other participants.

    •    Understand that results vary and depend on factors like effort, consistency, and adherence to recommendations.

 

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4. Payments & Booking

    •    Payment is required before or at the time of service unless otherwise arranged.

    •    Accepted payment methods is credit/debit card

    •    Packages and memberships are non-transferable and non-refundable, except in cases of injury or special circumstances at our discretion.

 

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5. Cancellation & Refund Policy

    •    Personal & Group Training: A minimum 24-hour notice is required for cancellations or reschedules.

    •    Late Cancellations & No-Shows: Sessions canceled with less than 24 hours’ notice may be charged in full.

    •    Private Events: Require advance booking and a deposit. Cancellations within two weeks  of the event may forfeit the deposit.

    •    Refunds: No refunds are provided for completed sessions. Refunds for prepaid sessions are considered on a case-by-case basis.

 

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6. Health & Liability Waiver

    •    You acknowledge that physical exercise carries inherent risks, including injury, soreness, or health complications.

    •    By participating, you assume all responsibility for your health and release Refuge Fitness from liability for any injuries or damages incurred during training.

    •    If you have any medical concerns, consult a physician before beginning any fitness program.

 

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7. Code of Conduct

 

To ensure a positive training environment, all participants must:

    •    Arrive on time and be ready to train.

    •    Treat trainers and fellow participants with respect.

    •    Adhere to gym etiquette and safety protocols.

    •    Refrain from disruptive or inappropriate behavior.

 

Failure to comply may result in termination of services without refund.

 

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8. Intellectual Property

 

All training materials, programs, and content provided by Refuge Fitness are protected intellectual property. Unauthorized reproduction, distribution, or resale of any training programs or content is prohibited.

 

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9. Privacy & Confidentiality

 

Your personal information is protected under our Privacy Policy. We do not sell or share your data without consent.

 

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10. Modifications to Terms

 

We may update these Terms of Service as needed. Continued use of our services constitutes acceptance of any revised terms